If you're not satisfied with our products or our service, we'll refund your money, period !

Just Contact your Sales Representative and return any new or unused part within90 daysof the shipping date and we'll refund your purchase price. Unfortunately, shipping and handling charges are not refundable and we cannot accept returns on any part specially ordered for you.

All returns must be in their original box and in “sellable” condition. Returns should be shipped to us prepaid (we are sorry, but we can not accept returns sent to us "collect") and we strongly suggest you send them via a carrier that can trace the location of a lost package. In addition, you may want to insure the part being returned to protect yourself against loss.

Make sure to include a copy of your invoice, along with a completed Return Authorization Form (Available from your Sales Representative), in the box with the part(s) to be returned. Please include a note indicating how you like us to handle your return. If you are requesting an exchange or the part is defective please let us know. 

We generally process returns within 1-2 days of their arrival.

Any return after 90 days will be subject to a restocking fee (generally 20%) based on the condition of the part and the length of time that has passed prior to our being notified. Parts over 12 months old will not be accepted for return unless they are warranted by the manufacturer.

Please note we do not offer UPS call tag service at this time.